"So, there's a pizza place close to where I live, and sometimes after a long day at work I'm not in the mood to cook, so I place an order on their app for takeout when I leave work and pick it up on my way home.
Normally it goes off without a hitch, sometimes I even get there right as they cut it and place it in their warming bags. Today; however, things just weren't going my way. As I finally got there, the delivery guy was on his way out, and when I was on my way back to my car, up came the blind brat ('BB').
Apparently, she thought I was a delivery driver, and they all wear business casual. I was opening my door and had my pizza on the roof of my car as she stomped up to me and started yelling. I didn't register what she was saying at first because I had a long day at the end of a long week with little sleep, but apparently, she had ordered delivery and the guy hadn't delivered it yet, and her little brats at home were hungry.
I managed to get a word in while she took a breath, and tried and explain that I was not the delivery guy, but BB wasn't having any of it.
BB then stopped yelling and grabbed my pizza off of the roof of my car, thinking it was hers. She took one look at it, realized it wasn't hers, and threw it on the ground. I was standing there, still a bit shocked at her behavior, when she opened the passenger side door of my car and got in, apparently looking for more. I finally snapped into action, went around, dragged her butt out of my car, and (knowing he had already left) told her to go inside and yell at the delivery guy.
She apparently accepted I was not the delivery guy, and without saying a word stomped inside, leaving me out there with a pizza with extra pavement for a topping. Not willing to give her the benefit of getting away with this behavior, I followed her inside. I was curious as to how the staff would handle this, and I had to get another pizza.
BB was mid-screech already as I walked in and stood by the door. Apparently, she didn't believe that the delivery guy already left because 'the idiot outside said he was still here.'
The guy at the counter, 'Bob,' who had worked there for a few years and was a nice guy, saw me by the door and asked if she was telling the truth. I simply told him the woman was crazy and owed me a pizza. Bob then assured BB that the delivery guy left five minutes ago, and apparently, she accepts this and started to walk to the doors. Bob then chimed in and said that since she wouldn't be able to get home before the delivery guy made it there, she could pay here and he would tell him to just leave it and run. She agreed, mumbling something about them not being as stupid as she thought, though she apparently had a problem with the amount, which wasn't what she was quoted on the phone.
Bob told her what was on the receipt, Her extra-large vegetarian pizza, a two-liter of Pepsi, my large pizza, and one of those big cookies. BB went ballistic at Bob, asking what the heck he was thinking trying to pull that.
Bob, somehow managing to keep a straight face and asked her if what I said was true, to which she replied, 'So what if it is?'
Bob just said, 'You break it, you buy it, simple as that.'
BB, in a huff, turned to try and apparently run away to try and get home in time but stopped dead when she realized I was still standing there by the door. I just motioned with my fingers for her to turn back around and pay, and Bob added that he could always call the driver and have him lose the pizza.
She looked genuinely shocked, and said we were trying to blackmail her (over a pizza, really?). After a minute of pouting, she caved and paid, swearing at us the whole time.
She then stomped out, got back into her car, and peeled out of the parking lot like she was being chased by the cops, and Bob told me that my new pizza would be about twelve minutes. He then said he added the cookie as a way of apologizing for her and was surprised that she didn't notice it. He also said he would go back and void my original order to give me a refund. We laughed and eventually I got a fresh, hot replacement pizza, and the cookie, and went on my way after thanking Bob again for dealing with her the way he did."