“There was an older woman who checked in my second week of being there, she definitely should not have been independent. She lived in town and booked a room for a week. She said that she was getting her house renovated because it was infested with ‘fiberglass.’ She was probably in her 70’s or was just not up-keeping herself for a person in her 60’s. She would walk around with one of those surgical masks and wearing yellow rubber gloves. As the week went on she started to wear bandages on her arms (we think she was scratching herself, I bet if we asked it would have been because of the fiberglass).
She shouldn’t have been able to drive, but she kept going to and from her house to get more things, basically was moving in. Our hotel was on the main road and she would just back up into it without looking, it was a miracle she never got into an accident.
But other than that she would spend most of her time in the room, and occasionally would walk to the office (where the manager would sit, this would be me or one of my other coworkers) and just spout crazy stories about fiberglass and how it was everywhere and all over her room. Once the week was up she extended her stay another five days because (her house wasn’t ready yet).
She repeatedly declined maid service so we could never really get a glance at the condition of the room, yet she would keep complaining that her air conditioning had ‘fiberglass all over it.’ One of the days she came to the door complaining that the room was infested with spiders and she showed a tissue that she said had ‘spiders in it, but there was nothing. Like real sad stuff.
Unfortunately, since we didn’t really have any real way of helping her, my boss advised me to tell her that we are booked solid for the rest of the summer/etc so she could extend her stay any longer. So we waited out those last few days dealing with her complaining and occasionally catching glances at the room as the maids brought her towels and such.
From what we saw there were pillows everywhere, a big bag of perfumes, pills, etc sprawled out on the dresser (like so many random things), etc. She was seen a few times carrying large garbage bags into the room, but we weren’t sure what was in them. Just imagine a room that a mentally ill person had been staying in.
She also had a few weird interactions with guests that made them complain, so we really could not wait until she was gone.
But this is the freakiest part where we get to the answer to what we found after the guest’s stay:
It was spotless. On her last night, we think she climbed out the window (first floor) and put stuff in her car, and left (stealing the key too but that’s common enough we just replace them). We went back and looked on the camera and she was not on camera at all, the night manager did not see her leave (if you leave the regular way you have to be seen by the manager, the office is in the front and it’s a small hotel). The only way she could have done it was through the window.
Every worker at the hotel was so curious to see what the room was like after she was gone, it was insane, clean, nothing was broken except the air conditioner air filter (she said it had fiberglass all in it), but other than that not much else. We still had a third party clean the room but it was freaking weird.”