I went out to a restaurant with my mother and older brother. I live in a small town, so this restaurant is really the only option when you want to go out, otherwise you have to go to the hotel grill. The waitress came by and got our drinks and eventually came back to take our order. I ordered first, and my mom and brother teased me for it. They told me I should get my food last. It was all in good fun, how we are usually, but the waitress took the joke way too far. Once our food came, she refused to give me mine until my brother took a bite of his and my mother cut into hers. I was already upset by this. I finally started to eat when my phone went off about an account of mine getting hacked. Thankfully, I was able to take care of the situation, but I needed to message a support member about it. The waitress came by to check on us as I was doing it and tutted at me. She then grabbed my phone and tried to take it from my hand wile saying, 'Get off your phone and eat your food!'
I was extremely ticked off and already knew I was going to speak with the manager. I hate to be that person, but I work in retail and do a lot of customer service, and I know that you don’t do things like that. She came by with the bill and to ask about dessert but said to me, 'I’m not asking you.' She then asked my mom and brother, who declined, then turned to me and said, 'now I’m asking you.'
The manager seemed pretty horrified once I alerted him, so I’m hoping it got handled, but I definitely would have been better off staying home."