“At Ruby Tuesday, my mom was eating some delicious potato salad and found a thumb tack in her mouth. We mentioned it to the waitress, who immediately freaked out and called over the hostess, rather than the lead server or a manager. The hostess proceeded to accuse my mom of bringing the thumb tack in herself as a scam to get free food, because they didn’t use those particular type of tacks there. After asking to speak to a manager several times and being refused, I just got up and walked into the kitchen. This got the manager’s attention, despite the fact that nothing else had. Apparently, he had been standing easily within earshot of the discussion, and he came to our table.
He came back with the same speech about not using that type of thumb tack in the restaurant. My mom asked where in the kitchen they made the potato salad, and he explained that it comes pre-made in large tubs. To which my usually very sweet mother replied in an ever more disturbing tone, ‘So, just perhaps, the folks who make this potato salad for you use this type of thumb tack?!’
The manager then offered my mom her salad bar at 10% off. ‘What? No!’
So he offered her 15% off. We eventually got all of our meals completely free. Putting thumb tacks in food must be a serious scam that the Ruby Tuesdays around here are desperately trying to get under control.”