“I don’t know about any of you guys, but it seems like my coffee shop was very popular with the older generation of people. I’m not talking about the really nice, goofy old people who tell you funny stories, I’m talking about the old people who were between the ages of 50 and ‘I can’t believe I’m still able to walk on my own, who think they know everything, are better than you and feel like they deserve free stuff for just making it through another day of being old.’
Okay. So like most coffee shops, we had a top cup on the counter, also like every place ever, we didn’t force anyone to tip us.
So we had this old guy who came in every. single. day. He was really rude and always refused to pay for his stuff until everything was right in front of him. We could have a line out the door and he would refuse to pay until his five sandwiches were done.
So one day, he came in, and I took and prepared his order. I told him the total (which was $6.50) and he handed me five bucks. I repeated his total for him, assuming he didn’t hear me.
Old Man: ‘Oh. I only brought in five bucks.’
He started looking through his pockets and complaining about how high our prices were when he saw our tip cup. He then reached in and took out two dollars.
Me: ‘Uhm Sir, You can’t do that. That’s our tip cup.’
Old Man: ‘I can do whatever I want. Do you want me to pay for my stuff or not?’
I’ was trying very hard to keep a calm and friendly composure considering he had tried doing this before.
Me:’Yeah, You have to pay the full total. Not from my tip money though.’
He then somehow came up with some way to tell me that the money in the tip cup was not mine, didn’t belong to any of the employees, and that since he took it, it was his now and I had to accept it.
My shift leader even came up and explained to him he was not allowed to do that. She said the money became ours once it was in the cup and other people were nice enough to tip us for our service not to leave it there for him to pay for his drink.
He became so angered by this that he started having a fit. Called my shift manager a lazy old woman for not having a ‘real job,’ said we are all entitled kids begging for handouts, demanded we remove the tip cup because it was not his job to pay for my college, said full-time minimum wage workers were already overpaid therefore no tips should be allowed, said we were greedy because it was only two bucks, and then said he would call my manager later.
After all of that, my shift leader told him to just take his stuff and leave. On the way out he said ‘our coffee tastes lousy anyways.’ as my shift leader said ‘Good. Don’t come back then.’
I hate my job.”